Our Story
This business started out of a passion for animal well-being and providing the utmost care for them. Since 2005, I (Jori) have been providing exceptional pet care for clients. It was a one woman show for fourteen years. Throughout that time, there were many challenges, but also so many rewarding moments with the pets in my care and their families.
Many people have the misconception that this job is "just playing with puppies" and it must be easy. Far from that, my blood, sweat, and tears have gone into this career. I have experienced scratches and bites, and perspired profusely with long hours exercising dogs. I have guided pets over the rainbow bridge when they were at end of life; it is always both heart-wrenching and an honor to do so. I get very attached to the pets in my care, and it never gets easier hearing that a beloved pet has passed. My heart has been in this from day one, and always will be.
I got my best friend Soleil in 2017. He is truly my closest companion, and my soul dog. It may seem eccentric or hyperbole to call a dog one's soul dog, but there's no other way to more accurately describe our bond. We understand each other on an intuitive level, and can easily know what the other is thinking and feeling. It feels like he is a person in a dog body, and we easily communicate with words, hand signals, and even just a half second look. Soleil has been instrumental in adding to this company. He has been a companion for many dogs throughout the years, helped puppies learn good manners, and been shining in his role of "Camp Counselor" on many of our Dog Adventure Camp outings.
In 2019, I made the decision to bring on staff. That was a challenge as it took a lot for me to put my trust in others in this way, and let them represent my business and it's positive reputation that I had worked so hard to build. I am so glad I took the leap, since my staff is indispensable, and I am very grateful to have them on the team. They have shown exemplary standards of client service and pet care. We all work hard to provide the best care possible.
The business name used to be 'Jori's Pet Sitting Inc'. This was apt especially in the early days, but throughout all of this growth, I needed a company name that would represent the bigger picture: considering my valuable staff, and what this career really means. It seemed only fitting to rename it 'Heart and Soul Pet Care'. My heart and soul is in it, and you would be hard pressed to find people more devoted to pets than me and my team.